Accounts

Client portfolio

Health combines relationship (35%), media performance (30%), delivery (20%) and financials (15%). If a part has no data, it shows as a gap and isn't guessed.

FY26 feesCRM
$8.4M
10 accounts · top 3 are 44%
Watch or at risk
4
$3.8M of fees
Below margin targetFinance
3
Under 42% contribution
You sponsor
5
$5.09M of fees
LB
Lumora Beauty
Beauty & skincare · DTC
↓14Watch · 63
relationship
performance
delivery
financial
Fees
$1.42M
Margin
41%
Notice
Nov 15

Largest account. A new CMO has asked for a creative review, and the TikTok winner's hook rate is down 22% in three weeks.

PG
Pulse Games
Mobile gaming · Mobile app
↓6Watch · 73
relationship
performance
delivery
financial
Fees
$1.18M
Margin
22%
Notice
Jan 31

Client is happy and performance is strong, but asset volume has run 38% above the SOW tier since August and the extra versions weren't billed.

NO
Northpeak Outdoor
Outdoor retail · eCommerce
↓9Healthy · 77
relationship
performance
delivery
financial
Fees
$1.06M
Margin
46%
Notice
Apr 30

Healthy and profitable, but the holiday hero concept is fatiguing two weeks before Black Friday (Nov 27).

VC
Vantix Cloud
Cloud infrastructure · B2B
↑4Healthy · 87
relationship
performance
delivery
financial
Fees
$860k
Margin
48%
Notice
Dec 31

Asked for an FY27 B2B video program. The proposal is due Oct 24.

HM
Helio Money
Consumer fintech · Mobile app
↑2Healthy · 80
relationship
performance
delivery
financial
Fees
$790k
Margin
44%
Notice
Nov 30

Healthy. The notice date is Nov 30 and no renewal conversation has been logged yet.

SM
Strata Motors
Automotive · Enterprise
↑1Healthy · 84
relationship
performance
delivery
financial
Fees
$720k
Margin
47%
Notice
Mar 31

Model-year launch assets are on track.

AH
Atlas Home
Home marketplace · eCommerce
↑11Healthy · 85
relationship
performance
delivery
financial
Fees
$690k
Margin
42%
Notice
Jan 31

The UGC pilot beat business-as-usual CPA by 31%. Verbal yes on a creator engine expansion.

FF
Fernway Foods
Packaged food · DTC
↓5Watch · 71
relationship
performance
delivery
financial
Fees
$640k
Margin
39%
Notice
Nov 30

Claims approvals are holding 9 assets in client review. The SOW ends Nov 30 with no extension signed.

KP
Kinfolk Pet
Pet subscription · DTC
↓4Watch · 71
relationship
performance
delivery
financial
Fees
$560k
Margin
43%
Notice
Feb 28

Invoice PC-2291 ($96k) is 74 days past due while work continues.

CS
Corvid Security
Cybersecurity · B2B
Unknown
relationship
performance
delivery
financial
Fees
$480k
Margin
45%
Notice
Jun 30

No executive contact in 41 days and no NPS response, so relationship health is unknown.